CCO: Top Compliance Concerns for 2018 - Recorded Webinar

This session will provide an introduction for the 2018 Chief Compliance Officer (CCO) webinar series.  It will cover the importance of proper staffing and resource management in light of increased activity at the state level.  It will also cover the importance of proper evaluation of case law for a multi-state or national company.  Lastly, a review of effective complaint management, specifically root cause analysis, will be provided.