This webinar will explore the current environment at the Bureau relating to collection examinations and investigations. Among the topics to be discussed are:
• How the Bureau continues to seek to influence the collections and debt buying industries through its supervision and enforcement activities,
• How complaints still drive CFPB priorities and what you can do to reduce potential attention,
• Observations about how the Bureau’s approach to exams and investigations has evolved, and
• How to manage potential vendor risk, including effective strategies for navigating relationships with debt buyers from a compliance perspective.